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FAQs

We know you care about your pet and this why we prepared answers to the questions that concern you. If you do not find an answer to your question, do not hesitate to contact us vía email or contact form, we will be glad to resolve all your doubts and add your question to this guide.

Sizing Guide

To suit better to our clients and provide quality products, we adjust the size of each collar to your pet. Please, check our sizing guide & how to measure dog neck for dogs before you buy.

Buckles, Barrets & Snap Hooks

For Dogs

We care about safety of your dog and we use only special buckles, barrettes & snap hooks - high-quality, with high breaking load, manufactured by a European manufacturer with 30 years of experience. 

You can find information about parts breaking load in product description. 

Remember to specify your dog weight and  breed in the order and we will ensure to use the proper buckle and barrette.

* To calculate the breaking load for your dog you have to use next formula: dog's weight multiplied by 3. Example: 10kg * 3 = 30 kg

Leather

We use the high quality European & USA leather for all our creations. 

Italian Fashion Leather

Our fashion leather comes from Italian factory with more than 50 years of tanning tradition, which develop there leather designs, called "laminati", with the most important Italian and international fashion brands.

Vegetal Tanned Leather from Ubrique

As you may know, the most famous world brands, manufacture their leather goods in Ubrique, Spain. Our vegetal tanned, full-grain and smooth finished leather, comes from, well-known by luxury brands, factory in Ubrique, Spain. 

Packaging